There is a Native American flute player who comes into the linic every so often to play for the patients in the waiting room. If the far door to the back rooms is open (and it alomst always is) we can hear him in the phone centre too. Very lovely.
I spoke to a woman on the phone this morning about her appoitnment and I could very clearly here her kitten meowing in the background. I think she (the kitten) wanted to be petted and I also think she got her way, because later in the conversation I could hear purring.