I think I posted a while ago about the 3,000-something letters we had to send out for Dr. G, who is leaving. Well, we’re apparently getting a Dr. U from another local hospital to take some of his patients (as well as bring his own practice here) and his office sent out letters of their own.
Dr. U’s presence here hasn’t even been announced officially to the clinic. We don’t have any kind of schedule for him and won’t until some time in February. The letter he sent his patients was to have told them that he was moving his practice here, but that we would NOT be scheduling or rescheduling any new or current patients until after February 1st.
Either it was a really bad letter with no clarification whatsoever, or there are a great many people out there who cannot grasp simple concepts in the written form.